Refund Policy

Return Policy

At Mekcek.com, we want you to have the best shopping experience. If you’re not satisfied with your purchase, you can return it within 30 days of receiving the product. Please review our return policy below for details:

Eligibility for Returns

    Items must be unused and in their original packaging.

    Products must be returned with all original tags, labels, and accessories included.

    Items that are damaged or show signs of use will not be eligible for a return.

Return Process

    Contact Us: Email us at support@mekmek.com or call us at +44 7533 064440 to initiate the return process. Include your order number and reason for the return.

2. Prepare the Package: Securely pack the item(s) with all original packaging and accessories.

3. Ship the Return: We will provide you with a return shipping label or instructions. Shipping costs for returns may apply unless the item was defective or an error was made by Mekcek.com.

Refunds

    Refunds will be processed to the original payment method within 7-10 business days after receiving and inspecting the returned items.

    Shipping fees are non-refundable unless the return is due to our error.

Exchanges

If you wish to exchange an item, follow the return process and place a new order for the desired product.

Non-Returnable Items

    Gift cards

    Items marked as final sale

    Downloadable products (e.g., digital content)

For further assistance, feel free to contact us at support@mekcek.com.